Frequently Asked Questions
We’re so glad you’re here! Below are answers to some of our most common questions.
Shipping & Delivery
Each item is lovingly made to order, which means a little extra time before it’s ready to ship.
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Processing Time: 2–7 business days.
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Shipping Time: 3–5 business days (after production).
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Tracking: You’ll receive an email with tracking details as soon as your order is on its way!
Please note that while we do our best to get your order to you quickly, occasional carrier or supply chain delays may affect delivery times. We appreciate your patience and understanding.
Returns & Exchanges
Because each item is made just for you, we’re unable to offer returns or exchanges for wrong size, color, or change of mind.
However, if your item arrives damaged, misprinted, or with a manufacturing defect, we’ll be happy to make it right!
Please contact us within 14 days of receiving your order with a photo and a description of the issue, and we’ll gladly assist you with a replacement.
We believe in doing the right thing, and we’ll always work to make sure you’re happy with your experience.
Problems With My Order
Oh no! If your item arrives damaged, defective, or you receive the wrong product, we’re here to help.
Please email us at wildolivetree1124@gmail.com within 14 days of receiving your order.
When reaching out, be sure to include:
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A brief description of the issue
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A clear photo of the item (showing the problem)
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Your order number
We’ll take care of everything from there and make sure you’re well taken care of!
About Our Products
Each Wild Olive Tree item is thoughtfully made to order, just for you!
Because of the handmade nature of our products, slight variations in color, placement, or size may occur — adding to the uniqueness and charm of each piece.
To keep your items looking their best, we recommend following any care instructions provided on the product label or in your package.
Thank you for supporting small, faith-inspired creations made with love!
Getting In Touch
We’re always happy to hear from you!
If you have any questions, concerns, or just need a little extra help, please feel free to reach out.
You can contact us by emailing wildolivetree1124@gmail.com or by filling out the Contact Form on our website.
We do our best to respond within 1–2 business days.
Thank you for supporting Wild Olive Tree — your kindness and trust mean the world to us!